Shipping Policy
 

Last Updated: May 2026

Thank you for shopping with Luxe Home Melts. We are committed to carefully packaging and shipping your order as quickly and safely as possible.
 

Processing Times
All orders are processed within 2–5 business days unless otherwise noted.

Please note:

• Processing times may increase during holidays, launches, sales, or high-volume periods.

• Custom, limited-edition, or preorder items may require additional processing time.

Customers will receive tracking information once an order has shipped.
 

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on package weight, destination, and selected shipping method.

Estimated delivery times:

• Standard U.S. Shipping: 3–7 business days after shipment

• Expedited Shipping: Based on carrier availability and selected option

Delivery estimates are not guaranteed and may vary due to:

• Weather conditions

• Carrier delays

• Holidays

• Incorrect shipping information
   

Shipping Carriers

Orders may be shipped through:

• USPS

• UPS

• FedEx

• Other available carriers

Carrier selection may vary depending on order size and destination.
 

Incorrect Addresses

Customers are responsible for providing accurate shipping information at checkout.

Luxe Home Melts LLC is not responsible for:

• Packages shipped to incorrectly entered addresses

• Delays caused by address errors

• Additional shipping fees required for returned packages

If a package is returned due to an incorrect address, reshipping fees may apply.
 

Lost, Delayed, or Stolen Packages

Once an order has been transferred to the shipping carrier, Luxe Home Melts LLC is not responsible for shipping delays, lost packages, or stolen deliveries marked as “Delivered.”

If an issue occurs:

1. Contact the shipping carrier first

2. Then contact us at info@luxehomemelts.com for additional assistance

We will do our best to help where possible.
 

Damaged Orders

If your order arrives damaged, please contact us within 5 days of delivery.

Include:

• Your order number

• Photos of the damaged item(s)

• Photos of the shipping packaging

Email: info@luxehomemelts.com
 

Domestic Shipping

At this time, Luxe Home Melts primarily ships within the United States.

International shipping availability may change in the future.
 

Contact Information

For shipping questions or concerns, please contact:

Luxe Home Melts LLC
Email: info@luxehomemelts.com
Website: www.luxehomemelts.com